# Organisational benefits

{% hint style="warning" %}
This section is not ready yet.
{% endhint %}

Product requirements are better understood. The product criteria&#x20;

>

![](https://lh5.googleusercontent.com/7A-B89e6bmqJ7d2GuLkoNRhXraSP-cxFlEDjKHduQpLeEjjsQDzys6FrIEbSyiNNovzA2n4vzovqRerE70YK2BcaP3PV8EPCn0YT_Ev-MePAWONRBDI8VH_J_aH3_YY8L52lFGiY)

## Internally: process

![Materla 2018](/files/-Md6LQbOQWIHGejwAW52)

##

### To facilitate product roadmap definition

### To align all internal stakeholders and not have to go back on earlier decisions

### To objectively document decisions

### Validate hypotheses that came up during discovery

### Resource allocation

mittal 2001

![](/files/-MdR94oL7_ZkKSFYDzQX)

![](/files/-MdR9EE_gpvRqNolE_YV)

## Externally: business

###

### Make products more competitive by focusing on customer value (and reducing costs)

### Increase customer satisfaction leading to more loyal users

### Differentiate in the market

Chen 2020:

![](https://lh6.googleusercontent.com/KaIy_i4k2CVhfxhQHMwCK1HRgEVKb1kKZGtIJFu-NVXppWcqTzUoFgs1CR4Q9uSnVqjgfBE_UrBcW-odLmDQ24-BbQHVKi8uPjQ8U4teOQF1i3_NYe2hJtHHgboArJR8QXlCZbqM)

Lee 1997

![](https://lh3.googleusercontent.com/4_3L08tpioEkNVhRYSCEYoaIGv2EkRdQVobsmBlyvXxxo8EvfVA7ZCLN3VK8lsnLHK2ZlNMPKSgnHxTcV0D7kgeH7quYotsPmlGblSTwT5z2Axk6SUB0udIorX5FOJ-lRB5fnI1k)

\*\*


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://kano-model.proofofthepudding.be/applying-your-kano-study-results/1-kano-business-case.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
